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Freshdesk and Freshservice Theme User Testimonials

Home > Freshdesk and Freshservice Theme User Testimonials

Testimonial by Read Naturally

Aries Themes did an excellent job updating our Freshdesk portal page. I provided them with requirements, and within a day they provided me with a preview of the portal page. The preview was much better than I was anticipating, especially considering the reasonable fee they charged. I reviewed and tested the preview page and requested a few changes which were implemented quickly. The site is now live, and I couldn’t be happier with the results. The entire process took a couple of days, and the outcome was way beyond my expectation.

Robert Lay | Read Naturally, Inc.

Testimonial by Silverfin

When moving to Freshdesk we wanted to revamp our Knowledge Base completely. It had to be easy to use, clear, and look inviting. We came across the Onil Theme from Aries Themes. The entire process was smooth, honest, and fast. Aries helped us build a scope before deciding on which package to use. Once we decided the implementation and branding were taken care of in a proactive way. Something we truly appreciated.

Definite recommendation.

Thomas Laureys | Silverfin

Testimonial by Mous

I have been so impressed with Aries Themes’ efficiency and communication throughout our portal transition. Nothing was too much trouble and they have made the whole process completely hassle-free! We are so pleased with our new portal and know it will make FAQ self-service much easier for our customers. I wouldn’t hesitate to recommend Aries Themes to other companies, and I hope we’ll be able to work with them again in the future!

Catherine Hancock | Head of Customer Experience

Testimonial by Coinlytics

We came across Ariesthemes and it turned out their themes are ultra powerful and fully functional, plus they offer affordable customization which is what made using Freshdesk possible in the first place. I highly recommend Aries Themes!

Jonathan Zufi | Coinlytics

Testimonial by Alliance Group

I recently contracted Aries Themes to provide customization to our new FreshService Portal. They were very responsive, quick to commence the work and also make the finer adjustments along the way that invariably happen. Overall I was very pleased with their service and the end product was exactly as we requested – and their prices are very good value, especially when compared to their ‘competition’.

John R Porteous | Alliance Group

Testimonial by WAVEDESK

In the past we used Zoho for our support.
Due to the expansion of our SaaS solution, we needed a more complete support solution which brought us to Freshdesk. The portal is for us a very important part because we have the intention to build a large knowledge base soon.But the standard theme for the portal provided by Freshdesk was by no means in the same style of the website.
So, we went looking for a theme that would be fast, easy to customize and in line with our general style. This brought us to Aries themes where we found the Beautiful Onil Theme.
After ordering the theme, the implementation of it was done by Aries Themes in the following days without a problem. We also noticed some minor glitches in combination with our style that have been solved by Aries very quickly. Now the portal is completely functional as wanted and we can make modifications ourselves if needed, great!

So, we are very happy with the implementation done by Aries themes. Highly recommended!
CEO | WAVEDESK

Testimonial by FY

Aries Themes provide a great service. Within a matter of days, and without any internal technical knowledge or resource required, I was able to upgrade our companies Help Center to a professional, customized and responsive theme. Given the level of attention provided and the ease of implementation, this was incredibly good value for money! I am very satisfied.
Louis Dodd | Fy

Testimonial by Franqie

After looking around for a professional Template for our Freskdesk support pages, we evaluated different options and finally decided to engage with Aries Themes. They were able to implement all exactly according to our demands and were even able to do much more than we ever expected. We were very critical and despite our perfectionism, they did not give up on us but walked the extra mile to get everything as we wanted.
An absolutely 5 out of 5 star performance. Many thanks, the team you are the best!

CEO | Franqie

Words From Our Clients

Worldwide Freshdesk and Freshservice theme users are fully satisfied with our work and support.

'
Aries Themes have great themes for Freshdesk and have a great implementation team. They followed the customization and branding technical task till the last inch and even when we asked for some additional adjustments - were kind to implement them with no additional cost. Great price, awesome Customer Service, quick as lightning!!! Hats off to Aries Themes for their job.

Naufal Vagapov

AMIHUB

'
We purchased the Onil theme to bring more clarity to our technical support portal based on Freshdesk. The theme is great and helps us achieve our goals and the folks from Aries have been phenomenal in implementing the theme to meet our requirements. I would highly recommend Aries and their themes.

Dusan Kuzma

CTInstruments Ltd.

'
Excellent theme and top-notch customer support!
We really got an amazing personalized Freshdesk portal in a very short period of time, a very responsive and active support team.
Overall, I highly recommend it.

Mathi

Growth Marketing Manager, Zomentum

'
The team at Aries Themes did an outstanding job. Our support portal received a major facelift. The entire process was handled by Aries Themes. Outstanding technical support, very responsive, … this team rocks!

Sean Leonard

ActiveDEMAND

'
We’ve used the Darkie theme developed by Aries Themes and we’ve been more than happy. Our clients love it and their customer support is flawless! We won’t hesitate to use their services in the future and we highly recommend them!

Andrei Tanasie

Alaïa Group

'
Aries Themes provides some of the best-looking themes in the Freshdesk Gallery and delivered on their promise for great support!

Tom Op ‘t Eyndt

Virtual Surveyor

'
We selected Aries Themes to rebuild our service desk. They were ready to help us and fulfill our project. They make all adjustments to fit our needs and sometimes more than we expected.

Pascal A. Head of digital

CCI France International

'
After looking around for a professional Template for our Freskdesk support pages, we evaluated different options and finally decided to engage with Aries Themes. They were able to implement all exactly according our demands and were even able to do much more than we ever expected.

CEO

Franqie

'
I recently contracted Aries Themes to provide customization to our new Freshservice Portal. Overall I was very pleased with their service and the end product was exactly as we requested and their prices are very good value, especially when compared to their ‘competition’.

John R Porteous

Alliance Group

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