Questions You Want To Know

It takes just less than 30 minutes. To installation a custom theme with existing content. We provide free installation services to our theme and plugin users.

Yes, we have made our best effort to make themes SEO friendly by using semantic markup, and valid standard code. However, there’s always more to improve because content is the king when it comes to search-engines, and user-engagement.

Sure! Adding content to your Support Center is a core functionality. Our Freshdesk and Freshservice support portal themes don’t affect any content.

Yes. You can download the file from your account section on, or you can send your order-id or invoice-id to us (, and we would send you the files.

Yes. Our all themes are fully compatible multilingual feature.

Sure you can. You can see the online theme installation guide, if you need any help, our team will always help you. All Premium themes come with free installation services.

Installation will not affect the content or availability of your Support Center. Changes will be published immediately. Only layout will be change.

You can customize the theme by yourself if you are familiar with basic HTML and CSS.

If you don’t want to do just email us with your brand guides. we’ll update it for you(It’s free).

Please feel free to contact us (, and we would help you. If you want dedicated support, we recommend you purchase our Annual Maintenance plan.

No, you have to purchase the multi-license for each brand separately. The cost of multi brand is license is $99.

Once you have completed the purchase, you can download the files from your account section on Aries Themes.

Yes, you can. Using the same features in the Freshdesk and Freshservice Help Center.

We currently support PayPal, a commonly used method for online payments. Secure and trusted.
In future, we would add support to Payoneer and Stripe gateway. If you are from India or countries (where PayPal doesn’t work), please get in touch (, and we would work out a way to get our Themes and Plugins in your hands.

Yes, you can purchase it whenever you want.

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